Customer Benefits of ATMs with Live Banker

November 15, 2023

Renasant strives for simplicity and efficiency – especially when it comes to the busy lives of our customers. That’s why we’ve installed ATMs with Live Banker throughout various markets and are adding more.


ATMs with Live Banker are more than a place to get cash – they’re a place to conduct your everyday banking transaction. You are able to deposit cash or checks with a cash back option, withdraw funds, cash checks, transfer money, make loan payments and update your account information. Customers of Renasant can even exchange bills with a Virtual Banker. When you visit a Renasant ATM with Live Banker, you’re speaking with an actual banker who will conveniently make your transaction as if you were in the branch.


Check out the benefits of Renasant ATMs with Live Banker below:


After-hours banking

We understand from time to time you can’t get to the bank before it closes. Our Virtual Bankers are here to serve you from 8:00 a.m. until 6:00 p.m. each weekday.

Dedicated bankers for each session

Renasant ATMs with Live Banker provide one-on-one customer service with convenience and efficiency in mind to help guide you through your transaction. Transactions with our Virtual Bankers average three to four minutes, the average wait time for a Virtual Banker to appear on-screen is 10-15 seconds, and transactions can be conducted in either English or Spanish.

No deposit slip needed

Renasant ATMs with Live Banker do not require a deposit slip when making a deposit. Our Virtual Bankers will handle that for you.

No debit card needed

Lost your debit card? No problem. You won’t need it at Renasant ATM with Live Banker, as we’ll be able to use other pieces of information to serve you.

Receive an image of your check

Everything during your transaction will be recorded on the receipt you receive post-transaction – even the image of the check you deposited.

Saturday banking hours

We’ve all needed to visit the bank on a Saturday. Renasant ATMs with Live Banker are staffed with Virtual Bankers from 8:00 a.m. – 1:00 p.m. on Saturdays.